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How The Coronavirus Is Impacting Freelancers And Gig Workers



Has the Coronavirus impacted freelance business and, if so, is business up, down or changing? I spent much of the day yesterday and today speaking and emailing with the leaders of freelance marketplaces, platforms for independent consultants and experts, gigsters who helped my partner Carolyn and I over the course of the day (traveling from NYC to Florida), and some of the best observers of what’s happening in the space.

There is, of course, lots of commentary on the presumed impact of Covid 19 on independent professionals and gigsters, but not a lot of up to date data. For example, Kia Kokalitcheva of Axios wrote about the gigsters:

“While a growing number of white collar companies are asking employees to work from home, gig economy companies seem to be doing little to protect workers in the face of coronavirus — though pressure is mounting for them to do more. While engineers and business managers at companies like Uber and Lyft can bring their laptops home and access corporate health resources, the independent contractors who ferry passengers, hot meals and groceries, cannot…”

Axios also mentioned that demand for gig delivery services is growing as the virus spreads. Instacart said Thursday that its sales this past week were 10 times higher than the prior week — and 20 times higher where the largest numbers of cases have been reported.

My experience talking with gigsters in NYC and Florida is that they’ve not seen much impact either positive or negative.

Yaya, my Guinean Lyft driver said that business is good: traffic to the airport is down, but fewer people are comfortable taking the subway. So did Veronica, our driver in Florida.

Destiny, a wait staffer who served us breakfast at Laguardia, said that fewer people at the airport means fewer tips, but also reports that people who are traveling have been more generous.

Phil delivers packages as a side gig. His business is picking up as more people choose to stay home.

What about independent professionals working with talent platforms?

Michael Kearns, VP Enterprise for Toptal puts it this way, “Clients are very focused on learning how to do remote right, and work is still getting done so there is still a need for freelance expertise. This plus the sudden openness to remote will drive more freelance work as well as more enablement work for suddenly remote teams to learn how to do it right. So, freelancers will help the work transition.”

Chris Dwyer, VP R&D for Ardent Partners said, “Freelance business is up; businesses are facing a “mini-crunch” not unlike a recession. But, work still needs to get done, and agile talent is replacing some percentage of permanent staffing in the short-term.”

Niclas Thelander, CEO of Outsized, a platform for independent management consultants, in London reports, “We are super busy at the moment across Singapore, India and South Africa — no negative impact so far, in fact having to prioritize among the requirements.”

James Sandoval, CEO of MeasureMatch, also in London, tells us, “The first 6 weeks of the year were way up vs same time last year, but the last few weeks have been less robust. Coronavirus is no doubt an influence, but bills are getting paid, repeat customers are healthy and supply side   sign-ups remain very positive.”

Emma El Karout, CEO of One CircleHR, a HR focused startup platform serving Africa and the Middle East noted, “Though still in soft launch, the number of enquires that we received from consultants as well as clients is way more than expected. Over the last 2 weeks, the trend has been substantially higher. We are getting many queries from clients on how to move towards remote work and leverage the use of freelance consultants.”

Stephanie Nadi Olsen, CEO of We Are Rosie, a marketing talent platform serving both end clients and agencies, put it very succinctly, “Up. Had our best week ever.”

Lizzie Penny, co-CEO of Hoxby, reports: “Our business is unchanged thus far, probably because the model is inherently remote and flexible. That said, we have seen a lot more interest from clients and contacts generally in how we operate and how we might be able to help them to move to a model more like ours in the short term in order to maintain business continuity as well as the health of their workforce during the Coronavirus epidemic.” 

Alp Sezginsoy, CEO of Expertera in Istanbul Turkey, said, “Ours is neutral on that front, it had no negative or positive effect so far. Yet, we are seeing increased demand particularly for remote work arrangements from companies in the region. Coronavirus impacts will only add to the current wave.”

Chandrika Pasricha, CEO of India’s Flexing It, reports: “For us business is actually up – we continue to see strong growth in demand for our consultants, both in India and from our international clients who leverage us for remote consulting/research support. Happy to share more details if helpful.” 

Ben Levi, co-CEO of InCloudCounsel, a freelance legal services company mentioned, “No real impact yet but obviously monitoring.” 

Max Friberg, CEO of Inex One, an expert network aggregator, notes, “We haven’t yet seen any direct Covid-19 effect. Usage is growing, but mostly thanks to a strong inflow of new clients.”

One common message is that the cancelation of conferences could have an impact on near future growth (Note. A conference I was speaking at, HR Festival in Zurich, initially expecting 5000 participants, warned today that it might cancel shortly).

Harpreet Singh, co-CEO of Experfy, an AI and Machine Learning focused platform, mentioned the conference issue, “No impact so far to business. But, one conference I am attending as a speaker may be cancelled later this month.”

Scott Cole, marketing director of AceUp, a mentoring platform in Boston told me, “At the moment I would say neutral. Current customers use our product remotely, so that is good. However we’ve invested a good amount this year in attending conferences (starting as soon as next week) to meet new prospective customers, and the near future of those seems in doubt which could certainly have affects for us.”

Leslie Garçon, co-Founder of Weem, a Paris based platform for independent management consultants, reported, “No impact yet but I think it will have a negative impact in the coming weeks with risks of clients budget reduction / external support shut down.”

And Abby Forman, a Fiverr executive, tells us, “As of yet, we haven’t seen any impact of the coronavirus on our business.” 

But, uncertainties abound. As Steve King of Emergent Research put it: “We’ve been told by several corporate clients that they are watching the impact of Covid-19 for a couple of more weeks and, if it looks bad, start a 2020 re-planning process assuming a recession or near recession. That would cut growth projections and costs and would ripple down to projects.  If so, you’d start to see cuts that would likely impact B2B freelancers and the related platforms.”

Let’s give the last word to Rishon Blumberg, co-CEO of 10x Management, an early boutique freelance marketplace in the US, and an HBR co-author of mine: “Way too early to know anything but last week felt like everyone just stopped doing everything to see where this is all going.” 

I promise to keep you up to date on the impact of Coronavirus on the freelance revolution, and will regularly report on what the marketplaces and client companies are telling me. But the big message seems to be this: remote has truly arrived along with Coronavirus.

Viva la revolution.

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Gig Based Business Market 2021 by Global Key Players, Types, Applications, Countries, Industry Size and Forecast to 2026 – The Bisouv Network




Credible Markets

The Global “Gig Based Business Market” Research Report Provides a Detailed Analysis of Market, Based on Competitive Intensity and How the Competition Will Take Shape in Coming Years.

The report titled on “Gig Based Business Market Assessment, With Major Companies Analysis, Regional Analysis, Breakdown Data by Type, Application and Forecast to 2021-2026” firstly introduced the Gig Based Business basics: Definitions, Classifications, Applications and Market Overview; product specifications; manufacturing processes; cost structures, raw materials and so on. The report takes into account the impact of the novel COVID-19 pandemic on the Gig Based Business market also provides assessment of market definition along with the identification of topmost prominent key manufactures are analyzed emphatically by competitive landscape contrast, with respect to Price, Sales, Capacity, Import, Export, Gig Based Business Market Size, Consumption, Gross, Gross Margin, Revenue and Market Share. Quantitative analysis of the Gig Based Business industry from 2015 to 2020 by Region, Type, Application and Consumption assessment by regions.

Get Free Sample PDF (including full TOC, Tables and Figures) of Gig Based Business Market [email protected]

The research report also assists the companies functional in the global Gig Based Business market in understanding the existing market trends and, thus, shaping their businesses accordingly. It further analyzes the past and the current performance of this market and makes future projections on the basis of these assessments. It also evaluates this market from the perspective of the existing market chain, using the data about the import and export and the sales dynamics of the products available in this market across the world.

Market Segmented are as Follows:

Based on the type of product, the global Gig Based Business market segmented into:

⦿ Website-Based
⦿ APP-Based

Based on the end-use, the global Gig Based Business market classified into:

⦿ Freelancer
⦿ Independent Contractor
⦿ Project Worker
⦿ Part-Time
⦿ Others

And the major players included in the report are:

⦿ TaskRabbit
⦿ Guru
⦿ Rover
⦿ HopSkipDrive
⦿ Freelancer
⦿ Fiverr
⦿ Favor Delivery
⦿ Upwork
⦿ DoorDash
⦿ BellHops
⦿ Turo

Buy Now This Research [email protected]

Impact of COVID-19 on Gig Based Business Industry: Under COVID-19 outbreak globally, this report provides 360 degrees of analysis from supply chain, import and export control to regional government policy and future influence on the industry. Detailed analysis about market status (2015-2020), enterprise competition pattern, advantages and disadvantages of enterprise products, industry development trends (2021-2026), regional industrial layout characteristics and macroeconomic policies, industrial policy has also been included. From raw materials to end users of this industry are analyzed scientifically, the trends of product circulation and sales channel will be presented as well.

Credible Markets

Gig Based Business Market: Regional Analysis Includes:

⇨ Asia-Pacific (Vietnam, China, Malaysia, Japan, Philippines, Korea, Thailand, India, Indonesia, and Australia)
⇨ Europe (Turkey, Germany, Russia UK, Italy, France, etc.)
⇨ North America (the United States, Mexico, and Canada)
⇨ South America (Brazil etc.)
⇨ The Middle East and Africa (GCC Countries and Egypt)

Do You Have Any Query Or Specific Requirement? Ask to Our Industry [email protected]

Table of Contents

Global Gig Based Business Market 2015-2026, With Breakdown Data of Capacity, Sales, Production, Export, Import, Revenue, Price, Cost and Gross Margin

Chapter 1: Market Scope

1.1 Product Details and Introduction
1.2 Gig Based Business Market Snapshot
1.2.1 Major Companies Overview
1.2.2 Market Concentration
1.2.3 Market Share & Six-Year Compound Annual Growth Rate of Major Market (CAGR)

Chapter 2: Global Gig Based Business Market Industry Analysis

2.1 Sector Breakdown Assessment, 2015-2026
2.2 Market Assessment by Type
2.3 Market Size Analysis and Forecast, by Application

Chapter 3: China Gig Based Business Market Estimates & Forecasts

Chapter 4: EU Gig Based Business Market Estimates & Forecasts

Chapter 5:  USA Gig Based Business Market Estimates & Forecasts

Chapter 6: Japan Gig Based Business Market Estimates & Forecasts

Chapter 7: India Gig Based Business Market Estimates & Forecasts

Chapter 8: Southeast Asia Gig Based Business Market Estimates & Forecasts

Chapter 9: South America Gig Based Business Market Estimates & Forecasts

Chapter 10: Value Chain (Impact of COVID-19)

10.1 Gig Based Business Market Value Chain Analysis
10.1.1 Downstream
10.2 COVID-19 Impact on this Industry
10.2.1 Industrial Policy Issued Under the Epidemic Situation
10.3 Driver
10.4 Opportunity

Chapter 11: Competitive Analysis

11.1 Key Information
11.2 Service/Solution Introduction
11.3 Financials
11.4 Business Dynamics

Chapter 12: Research Conclusion

Access Full [email protected]

Report Includes Following Questions:

➊ What is the anticipated growth rate of the global Gig Based Business market in the forecast period?
➋ Which regional segment is estimated to account for a massive share of the global Gig Based Business market?
➌ What are the primary driving factors of the global Gig Based Business market?
➍ What are the vital challenges faced by the prominent players in the global Gig Based Business market?
➎ Which current trends are likely to offer promising growth prospects in the next few years?
➏ How is the competitive landscape of the global Gig Based Business market at present?
➐ What are the key driving factors of the global Gig Based Business market?
➑ How has the covid-19 impacted the growth of the market?
➒ Which latest trends are anticipated to offer potential growth prospected in the coming years?

The report also covers, the trade scenario, Porter’s Analysis, PESTLE analysis, value chain analysis, company market share, segmental analysis.

Contact Us:

Credible Markets Analytics

99 Wall Street 2124 New York, NY 10005

US Contact No: +1(929)-450-2887

 Email:[email protected]

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Ed Willing: Gig workers in Wisconsin deserve portable benefits | Column




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Through methods such as contributions from workers and their respective companies, consumers or the government, portable benefits would revitalize our antiquated social safety net and protect the flexibility that we depend upon every day.

This last year has undoubtedly been hard on Wisconsin and the rest of the country, as we’ve seen record high unemployment rates in response to the COVID-19 pandemic. Because of these trying times, many Wisconsinites have turned to app-based work to keep their heads above water.

Though I started driving for Uber in Milwaukee two years ago, during the pandemic I have a firsthand view of how app-based platforms bring positive change by both providing jobs to those in need and helping people in our communities. Whether someone needs a ride to work or groceries delivered to their families, app-based workers use platforms such as Uber and Instacart to help those around them.

One of the main reasons I decided to work in the gig economy was the flexibility it offers. I can make my own schedule each day, and I have experienced freedom that no other job has ever been able to provide me. As a single dad trying to get by during the pandemic, that flexibility has been more important now than ever, because I have been able to balance my work life with my son’s virtual schooling.

As someone whose primary income comes from app-based work, however, I recognize a huge hurdle faced by some gig workers — the absence of a consistent benefits system.

Unlike many full-time employees, many gig workers don’t receive benefits like health insurance or workers’ compensation through their employers. Personally, I tried to hold out on health insurance as long as I could, but without a reliable, affordable way to obtain benefits, I eventually gave out and was forced to turn to a costly health insurance program.

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Gig Wage Founder Craig Lewis Aims To ‘Drive Economic Empowerment’ – Crunchbase News




The gig economy has a champion in Craig J. Lewis.

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The Gig Wage founder started the fintech payroll company focused on gig workers and contractors in 2014. Seven years later, the Dallas-based company has raised $13 million in funding and found success in helping 1099 workers navigate their working world, Lewis told Crunchbase News.

The “gig economy” is a free market system in which organizations and independent workers engage in short-term work arrangements. It is estimated that more than 60 million people in the U.S. are gig workers, and that a majority of workers will be by 2027. Meanwhile, the MBO State of Independence study points out that full-time independent workers in the U.S. contributed $1.21 trillion of revenue to the economy.

Based on the current economic environment, Lewis expects this number to only increase.

Lewis spoke to Crunchbase News about the economy, its future and his push for more diversity in fintech. The following was lightly edited for clarity and length.

Craig J. Lewis, founder and CEO of Gig Wage. Photo courtesy of Jae Oates.

What was the driver behind starting Gig Wage?

Lewis: When we started in 2014, it was a different company, and then we pivoted. I read about the gig economy in a study that McKinsey did. Back then we had a different payroll technology, but it dawned on me in 2016 that we could solve the payroll problem for gig workers in a unique way. Our purpose, our North Star, is to drive economic empowerment. It’s not just about gig or freelance work, but to drive economic growth for companies, employees and shareholders. We are perfectly positioned to drive this in true value all the way up and down the gig stack by helping drive the efficiencies of how money moves — increased activity, more spending, saving and earning — the gig economy can be the catalyst. We are building the bank of the gig economy so they can bank the entire economy.

You wrote a guest commentary for us in January about using your Techstars Demo Day pitch time to advocate for investing in Black founders. What kind of response did you receive?

Lewis: The vast majority was positive. People were motivated by it. I think that type of dialogue and stand is needed more from people in the actual doing of the actual work. I don’t have to wait until I exit or pre-IPO, I am in it now, I have a good perspective and can take these bold stances. We can talk about this stuff now; so what if people get uncomfortable? There are more conversations to be had this year.

What was the driver for you to do that?

Lewis: It was a knee-jerk reaction to the death of George Floyd and people talking about waiting on the investment community to figure it out. It is going to take time and it might not happen. Black entrepreneurs and investors will enter and make it happen for ourselves. Our excellence and brilliance will be funded. We are an undeniably great investment opportunity, but it has to be driven by entrepreneurs. Venture capital is phenomenal for wealth creation, but the foundation is already built and set. I get a lot of decks asking for money from emerging funds, Black investors raising funds and helping them get access to limited partners, so there is a lot of activity there. The driving factor is entrepreneurs. If anything is going to happen, it is going to be on entrepreneurs. I call out to Black entrepreneurs to continue to be bold and audacious. Our job is to go out, tell our narrative, get them funded and get customers serviced. If you depend on investors, it is never going to happen. If it doesn’t happen, I am going to be beating a lot of pots and pans to make it happen.

Having been around for seven years, how have you seen the fintech sector change during this time?

Lewis: Fintech is phenomenal and an intersection of finance and technology, and it is in the early innings. I have been in payroll and payments for 10 years, diving in as an entrepreneur since 2014. The peaks that are going on, like crypto, ICOs [Initial Coin Offering], headless banking, but I’d love to watch when chatter dies down because that is when innovation happens. It’s exciting to see Black entrepreneurs get into this space. With more Black, brown and woman entrepreneurs at the table, the better it is for the overall consumer. If you think of who is underbanked and who has experienced the problem, the more diversity there is in fintech will help the narrative.

The global pandemic forced many people into unemployment. What does the future hold for gig and 1099 workers?

Lewis: I’m excited about this opportunity. It is not perfect by any means, but meets you where you are. There is opportunity for improvement. Technology is driving behaviour, and legislation is going to catch up. At least, I hope it will — it is not perfect, but it is absolute, so let’s improve and not make it what work used to be. We need a hybrid between a social safety net and what is traditionally tied to employment, such as access to new benefits. People are already getting paid in new ways. This is an exciting time to be in on it.

Illustration: Dom Guzman

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