Connect with us

Companies

Gig economy must share rewards as well as risks with workers

Published

on

Jai Vipra is a technology policy researcher focusing on the economics of digital platforms in the Global South.

Among the masses of the newly unemployed in Asia, thanks to COVID-19’s economic damage, are millions of workers in the gig economy: people on precarious contracts with digital platforms like Uber, Gojek or Deliveroo.

When times were good, digital platform startups were able to raise capital because they could grow fast, rapidly hiring gig workers with the promise of fast cash. That dream did not last long, and as these companies continued to grow and raise investments, gig workers’ conditions deteriorated. Now that times are bad, gig workers have been left with nowhere to go; a few charitable funds for employee welfare are the extent of the protection they enjoy.

Meanwhile, gig workers who did not lose their jobs put themselves at risk of contracting coronavirus to deliver food and medicine to locked-down residents.

Gig workers’ misery has called into question the business models of digital platforms. If their workers have had to bear economic risk, why should they not be participants in economic prosperity? The questions COVID-19 has prompted are going to loom large over the digital era of capitalism.

The pandemic was yet another illustration of how the gig economy has failed to live up to its promise of empowering workers. For those who lost work, there was no specific government assistance in most Asian countries because they are not classified as workers but independent contractors.

At the advent of the “sharing economy” around a decade ago, companies assured workers that as independent contractors with digital platforms, they would have more flexible work hours and higher earnings. They also told workers that they could convert their existing assets, such as cars, into productive assets, for example by driving them for a cab service and earning some extra cash.

The reality in both developed and developing Asian countries is that gig workers have to work very long hours to make a living. Worse, many gig workers took out loans to finance these productive assets. When their earnings failed to live up to promised levels, they struggled to pay them back.

Unlike in the West, in some Asian countries gig workers do not even own these assets — they work through traditional contractors who own, for example, a fleet of taxis. These contractors take a cut of workers’ meager earnings. They end up having neither flexibility nor security.

Gig workers ought to be paid much better when the economy normalizes, but that should be just the beginning. They need to be covered by basic labor protections like unionized workforces and by specific protections, like the right to algorithmic transparency and fairness.

Many drivers complain that taxi apps skew algorithms to cap their earnings. Food delivery workers play a guessing game on what makes their ratings go up — sometimes ratings are even tied to how quickly customers review services after delivery. Workers for TripAdvisor in Indonesia have complained that new people cannot possibly compete on ratings with early adopters.

All these examples point to the need for companies to be held to a minimum standard of transparency and accountability with respect to algorithms that determine workers’ pay, benefits and working conditions. Workers deserve information about how these decisions are being made and the kinds of behavior that are rewarded or punished by algorithms.

Secondly, gig workers deserve protection against policies that promote customer welfare at their expense. Platform policies as a general rule favor customers over workers.

Zomato, a food delivery platform in India, sacrificed workers’ privacy at the altar of customer reassurance during the pandemic. It shared minute details about delivery workers with customers, including their exact body temperature.


A security guard check the temperature of Zomato delivery personel in Gurugram on Mar. 25: the company sacrificed workers’ privacy at the altar of customer reassurance.

  © Hindustan Times/Getty Images

In another example, ride-hailing apps Uber and Ola have instituted numerous safety measures for riders but few for drivers, who are also at risk from riders. Last year, their drivers in India went on strike for these measures, among other demands.

Across Asia, gig work has replaced fast-disappearing formal work. We do not need to take the pitfalls of such labor arrangements as a given: gig workers deserve labor protections extended to other workers and specific rights that are tied to digital technology. The severe blow to gig workers that the COVID-19 pandemic has caused, and the exemplary role gig workers played on the front lines, only underscore this pressing need.



Source link

Companies

Gig work is risky for apps, too – Hartford Courant

Published

on

By

Continue Reading

Companies

Gig work is risky for apps, too – Baltimore Sun

Published

on

By

Continue Reading

Companies

Gig Based Business Market Analysis & Technological Innovation by Leading Key Players

Published

on

By

Gig Based Business Market Analysis & Technological Innovation by Leading Key Players

This report Added by Market Study Report, LLC, focuses on factors influencing the present scenario of the ‘ Gig Based Business market’. The research report also offers concise analysis referring to commercialization aspects, profit estimation and market size of the industry. In addition, the report highlights the competitive standing of major players in the projection timeline which also includes their portfolios and expansion endeavors.

Request a sample Report of Gig Based Business Market at: https://www.marketstudyreport.com/request-a-sample/2701136?utm_source=groundalerts.com&utm_medium=Ram

The study on the overall Gig Based Business market is comprises of an analysis of this industry and the valuation that it is projected to amass by the end of the estimated duration. Inclusive of precise information subject to the market dynamics that further incorporates the numerous driving forces that have been impacting this business space, the study also contains inherent details regarding the myriad risks prevailing in this sphere, as well as the numerous growth opportunities afloat in this business.

Addressing issues with regards to the Gig Based Business market segmentation and more:

  • Which of these products – , in the industry has the maximum potential in the Gig Based Business market?
  • What is the market share accrued by each product in the industry?
  • How much is the valuation as well as sales estimate which every product is anticipated to account for by the end of the forecast timeline?
  • Which among the applications –
    • Freelancer
    • Independent Contractor
    • Project Worker
    • Part-Time
    • Other

    , may crop to be one of the most lucrative application segments of the Gig Based Business market?

  • How much is the market share of every application in this business vertical?
  • How much is the projected valuation of every application in the Gig Based Business market?

Addressing issues with regards to the competitive landscape of the Gig Based Business market:

  • Which firms, as per the Gig Based Business market study, comprise the competitive landscape of this industry?
  • Which among the companies –
    • TaskRabbit
    • Fiverr
    • HopSkipDrive
    • BellHops
    • Upwork
    • Guru.com
    • Favor Delivery
    • Rover
    • Freelancer
    • DoorDash
    • Turo

    , plausibly will be the most powerful contender in the Gig Based Business market?

  • How much is the market share procured by each of the companies in the Gig Based Business market?
  • What are the products developed by the pivotal vendors in the industry?
  • What are the price models and the gross margins of each firm in the market?

Addressing issues with regards to the regional spectrum of the Gig Based Business market:

  • Which of these regions – North America, Europe, Asia-Pacific, South America & Middle East and Africa, accrues the maximum market share?
  • What are the sales estimates that every region will hold in the Gig Based Business market?
  • How much is the present valuation that each region holds and the estimated remuneration by the end of the anticipated timeline?
  • What is the projected growth rate which is likely to be registered by every region in question in the Gig Based Business market?

Ask for Discount on Gig Based Business Market Report at: https://www.marketstudyreport.com/check-for-discount/2701136?utm_source=groundalerts.com&utm_medium=Ram

The research study on the Gig Based Business market, in its entirety, elucidates a complete evaluation of this business and estimates this industry to record a modest growth rate in the years to come. The report also targets the delivery of pivotal deliverables with respect to parameters such as the sales volume, revenue forecast, market size, as well as the market competition trends and market concentration rate.

Further details included in the Gig Based Business market report are the ones subject to the sales channels adopted by numerous manufacturers to make sure that the most appropriate commercialization methodology is chosen for their products (including direct and indirect marketing). Also, information with regards to the contribution by traders and distributors across the supply chain are included in the study.

For More Details On this Report: https://www.marketstudyreport.com/reports/global-gig-based-business-market-2020-by-company-regions-type-and-application-forecast-to-2025

Related Reports:

1. Global Sales Tax Software Market 2020 by Company, Regions, Type and Application, Forecast to 2025
Read More: https://www.marketstudyreport.com/reports/global-sales-tax-software-market-2020-by-company-regions-type-and-application-forecast-to-2025

2. Global Physical Security Information Management (PSIM) Market 2020 by Company, Regions, Type and Application, Forecast to 2025
Read More: https://www.marketstudyreport.com/reports/global-physical-security-information-management-psim-market-2020-by-company-regions-type-and-application-forecast-to-2025

Read More Reports On: https://www.marketwatch.com/press-release/automotive-headrest-market-latest-industry-scenario-trends-restrain-future-forecast-2020-2025-2020-09-15

Contact Us:
Corporate Sales,
Market Study Report LLC
Phone: 1-302-273-0910
Toll Free: 1-866-764-2150
Email: [email protected]

 

 

Source link

Continue Reading

Trending

Copyright © 2019 Gigger.news.