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Hexaware to launch on-demand gig platform for small businesses

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As work-from-home becomes a new normal, a lot of companies consider leveraging freelancers in their workplace. To leverage this opportunity, IT firm Hexaware will launch its on-demand talent platform to serve large and mid-sized firms.  

“There are hundreds of different gig platforms out there but are largely adopted by small and medium businesses. So, we see an opportunity in the enterprise space to provide something that’s unique and different,” says Neil Fox, CTO at Hexaware.

“We think the hundred-million-dollar company and above are the sweet spot for us,” he says. The firm plans to do the market launch by early 2021. It didn’t share its exact timeline.  

This platform will help Hexaware expand its client base. “We want to extend our footprint into companies that we serve and to those that we don’t serve today,” says Fox.  

The launch of the gig platform is in line with the bigger trend of productisation of IT services. “Like everyone in our industry we started out as a pure services company but the next evolution will come from more self-service, platform and technology-enabled services that will help firms get work done efficiently, at lower cost, with higher speed and better quality,” says Fox.  

The on-demand platform will integrate with their client’s HRMS system to enable firms to break down their processes into clear tasks and then help identify the skills required to perform the work. It will then scan the different sources of talent — client’s in-house employees, Hexaware’s employees and gig workers on the platform — to automatically recommend the best workers/ team suited for the job.

The platform will be a self-service portal, but there will also be an option for Hexaware to curate talent for projects. “We want to provide it as a full service to our customers,” says Fox.  

Hexaware will start by offering tech skills before it moves on to other skills. The obvious profiles of gig workers will be UX, graphic and web design.  

“There’s a whole host of skills such as customer and technical support that aren’t largely represented on the gig platforms today and we definitely see an opportunity out there,” says Fox. They will also focus on skills related to data science, artificial intelligence, discrete cyber security and front-end web development. For roles in project management, the firm is still considering if the employees should be full-time, as having a common methodology to apply to projects helps.  

The aim is to target firms in the US initially. “We probably wouldn’t be actively marketing initially in other regions, but there’s no reason for firms in other geographies to not use the platform,” he says.

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New weekly unemployment claims in state rise to 17,130, gig worker claims spike – Sterling Journal-Advocate

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DENVER — An additional 17,130 people filed for traditional unemployment benefits in the week ending Nov. 28, the Colorado Department of Labor and Employment said Thursday, an increase of 2,001 from the week prior.

The number of people in Colorado who applied for state-level Pandemic Unemployment Assistance in that week rose nearly 93%, from 7,369 claims in the week ending Nov. 21 to 14,242 in the week ending Nov 28. That program is assistance for gig workers, the self-employed and others who wouldn’t normally qualify for regular benefits.

CDLE senior economist Ryan Gedney said the increases in that segment of claims coincided with 15 counties in Colorado going to higher levels of COVID-19 restrictions and may also be driven by claimants exhausting other types of benefits.

The total number of continuing claims made in the state was at 224,076 for the week of Nov. 7, which include all state and federal assistance programs, up 10,373 from the week before.

The amount of regular benefits paid out by the department declined by $2.4 million from the prior week to $30 million.

Several unemployment beneficiaries are expected to receive a one-time $375 payment from the state coffers after Gov. Jared Polis ordered payments as a small stimulus.

Nationwide, the U.S. Labor Department said 712,000 Americans filed for first-time benefits in the period, an increase of 75,000 from the week prior.

© 2020 BizWest Media LLC

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DoorDash CEO Calls For 3-Step Plan To Modernize Workplace Law To Match Gig Innovation | Fisher Phillips

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In a recent op-ed penned in Business Insider, DoorDash co-founder and CEO Tony Xu laid out a three-step plan necessary to ensure that our nation’s workplace laws stay current to address the ever-growing gig economy by creating a hybrid model of worker somewhere between employee and independent contractor. The November 29 piece also discusses some of the ways in which his company and similar businesses have been instrumental in providing needed services to consumers and all-important compensation for workers looking to manage through the pandemic and ongoing financial crisis.

Some Facts And Figures

Xu explains why he think gig work has become a necessary component to the country’s economy, especially during the COVID-19 crisis. He notes that:

  • 7 million new workers joined the company’s platform since March 2020 to perform work;
  • during the first six-and-a-half months of the pandemic, workers on his company’s platform earned nearly $3.5 billion;
  • of that, $2.1 billion was earned by workers who live in zip codes with above-average Black and/or Latinx representation;
  • 76% of workers indicate that working for DoorDash has had a positive impact on their ability to provide for themselves and their family;
  • 91% of DoorDash workers work fewer than 10 hours per week, with an average of four or fewer hours;
  • 4 out of 5 DoorDash workers say that gig work is not their main source of income; and
  • more than 3 out of 4 of them say they have another job or are in school.

Why Is Innovation Needed?

Regular readers of this blog will appreciate these words from Xu: “Instead of getting caught in the no-win dichotomy of employment versus independent contracting, we need a third way that recognizes that this new approach to working is here to stay. That’s because workers want it and it provides the legal protections and benefits they deserve — it’s as simple as that.” He notes that the overwhelming support that Proposition 22 received from California voters is a testament to the importance of flexible work – and all the more reason why a new path is needed when it comes to workplace laws. “This is a signal to the rest of America that change is vital and now is the time for innovative solutions across the country,” he says.

Xu notes that he and his company are taking the lead and partnering with policymakers and a variety of stakeholders – including workers – in the hopes of building a legal framework that would support today’s workforce. “It’s a vision that reflects what Dashers have told us works best for them — not the workforce of 75 years ago,” he says, referencing the federal wage and hour law (the FLSA) that was crafted at a time that no one could have conceived of the concept of gig economy work as it currently stands.

So What Would Innovation Look Like? A 3-Step Plan

Xu suggests the need for a three-pronged platform to create the system necessary to support the gig economy of today. The three keys? It needs to be portable, proportional, and flexible. The system, as he proposes, would allow app-based gig workers to maintain their independence while getting access to employee-like benefits.

  • Portable: By connecting benefits to individual workers, individuals could freely move from platform to platform without interruption or loss of funding.
  • Proportional: Workers would receive the benefit of accident coverage and workers’ comp-like insurance in proportion to the engagement they have with a particular gig company.
  • Flexible: Gig workers would be able to choose the benefits they want or need, retaining the same sort of freedom that they enjoy with gig work itself.

Xu also notes that protections against workplace discrimination and harassment should exist for every worker – “full stop” – in any revised system.

This op-ed is another positive step towards advancing the conversation in this area. I recommend you read the entire piece here. We’ll continue to monitor this debate and report back with further developments.

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New weekly unemployment claims in state rise to 17,130, gig worker claims spike – The Fort Morgan Times

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DENVER — An additional 17,130 people filed for traditional unemployment benefits in the week ending Nov. 28, the Colorado Department of Labor and Employment said Thursday, an increase of 2,001 from the week prior.

The number of people in Colorado who applied for state-level Pandemic Unemployment Assistance in that week rose nearly 93%, from 7,369 claims in the week ending Nov. 21 to 14,242 in the week ending Nov 28. That program is assistance for gig workers, the self-employed and others who wouldn’t normally qualify for regular benefits.

CDLE senior economist Ryan Gedney said the increases in that segment of claims coincided with 15 counties in Colorado going to higher levels of COVID-19 restrictions and may also be driven by claimants exhausting other types of benefits.

The total number of continuing claims made in the state was at 224,076 for the week of Nov. 7, which include all state and federal assistance programs, up 10,373 from the week before.

The amount of regular benefits paid out by the department declined by $2.4 million from the prior week to $30 million.

Several unemployment beneficiaries are expected to receive a one-time $375 payment from the state coffers after Gov. Jared Polis ordered payments as a small stimulus.

Nationwide, the U.S. Labor Department said 712,000 Americans filed for first-time benefits in the period, an increase of 75,000 from the week prior.

© 2020 BizWest Media LLC

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