New regulations requiring online platforms to provide food delivery riders with personal protective equipment and induction training have been announced by NSW Minister for Better Regulation Kevin Anderson.
A new penalty system for riders will also be introduced as part of the reforms “to crackdown on repeated unsafe practices”.
The NSW Government intends to finalise the regulations by November 2021. Public consultations on the proposed laws are expected in September 2021.
The reforms follow a safety blitz conducted by SafeWork NSW, which found 9 out of 10 food delivery riders were not wearing safe, high-visibility clothing. Forty percent of the riders observed were also riding in an unsafe manner.
The measures reflect the recommendations of the final report of the Joint Taskforce into Food Delivery Rider Safety (the Taskforce), which was released on 5 June 2021. The Taskforce was setup in November 2020 to investigate the deaths of 4 food delivery riders in 2020, and to identify safety improvements for the industry.
Other recommendations in the Taskforce’s final report include:
- further compliance monitoring of the food delivery sector by SafeWork NSW
- ongoing enforcement activities by NSW Police to ensure food delivery riders comply with road rules
- finalisation of the Guide to Managing WHS in the Food Delivery Industry, as well as the development of supporting factsheets in multiple languages
- the provision of reported incident data to food delivery platforms to assist continual improvement of compliance within the industry, and
- development of guidance on delivery bag standards by Transport for NSW.
Explore further on CCH Pinpoint® — Topic Guide: Gig economy.
Minister for Better Regulation and Minister for Transport and Roads, New laws to drive safety outcomes in the gig economy, [media release], 5 June 2021, accessed 7 June 2021.
SafeWork NSW and Transport for NSW, Joint Taskforce: Food Delivery and Rider Safety (Final Report), 1 April 2021, 7 June 2021.